Taking my floors from dark to light sounded like a long smelly process - around 5 steps of sanding, bleaching, staining and sealing. So, I went on vacation to a friends wedding in Bali while it was being done (the ocean, the sand...I could picture my floors looking like Balinese driftwood). Well, when I returned (my flight landed very late at night and I did not get back to my apartment until 2am) I was shocked at what I found. The bleach had an undesirable reaction and it looked like my floors had been Balinese batiked. Tired, jet lagged and not happy, I did not sleep well.
Craig's team at Haywood-Berk Floor Co. quickly realized that they had to re-sand, re-bleach, re-stain and re-seal the floor with new products, while I was living there. Not ideal. Dust, dirt and debris were everywhere. But in the end, I adore my floors. Success and worth the great efforts by all. Thank you!